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Personal Appearance Services Minimize

The Public Health (Infection Control for Personal Appearance Services) Act 2003 aims to minimise the risk of infection that may result from providing personal appearance services. It applies to services provided as part of a business transaction. This includes beauty therapy, hairdressing and skin penetration procedures such as tattooing and body piercing. It does not apply to personal appearance services provided in a health-care facility (e.g. cosmetic surgery).

There are two categories of personal appearance services – higher risk and non-higher risk personal appearance services. Only higher risk personal appearance services require licensing.

There are two higher risk personal appearance business within the Whitsunday Region.

Please download the PDF file from the following link for further information and guidelines in Personal Appearance Services.

The Public Health (Infection Control for Personal Appearance Services) Act 2003 aims to minimise the risk of infection that may result from providing personal appearance services. It applies to services provided as part of a business transaction. This includes beauty therapy, hairdressing and skin penetration procedures such as tattooing and body piercing. It does not apply to personal appearance services provided in a health-care facility (e.g. cosmetic surgery).

There are two categories of personal appearance services – higher risk and non-higher risk personal appearance services. Only higher risk personal appearance services require licensing.

There are two higher risk personal appearance business within the Whitsunday Region.

Please download the PDF file from the following link for further information and guidelines in Personal Appearance Services.

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Who Needs A Licence? Minimize

Businesses which provide higher risk personal appearance services must hold a licence under The Public Health (Infection Control for Personal Appearance Services) Act 2003 and are only allowed to provide services from the premises stated on the licence.

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Businesses which provide higher risk personal appearance services must hold a licence under The Public Health (Infection Control for Personal Appearance Services) Act 2003 and are only allowed to provide services from the premises stated on the licence.

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What is a Higher Risk Personal Appearance Service? Minimize

A higher risk personal appearance services involves any of the following skin penetration procedures, in which the release of blood or other body fluid is an expected result:

  • Body piercing, other than closed ear or nose piercing
  • Implanting natural or synthetic substances into a person’s skin (e.g. hair or beads)
  • Scarring or cutting a person’s skin using a sharp instrument to make a permanent mark, pattern or design
  • Tattooing (including cosmetic tattooing or semipermanent make-up)

A higher risk personal appearance services involves any of the following skin penetration procedures, in which the release of blood or other body fluid is an expected result:

  • Body piercing, other than closed ear or nose piercing
  • Implanting natural or synthetic substances into a person’s skin (e.g. hair or beads)
  • Scarring or cutting a person’s skin using a sharp instrument to make a permanent mark, pattern or design
  • Tattooing (including cosmetic tattooing or semipermanent make-up)
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What is a Non-Higher Risk Personal Appearance Service? Minimize

A non-higher risk personal appearance service includes the following:

  • Hairdressing
  • Beauty Therapy including facial or body treatments, application of cosmetics, manicures or pedicures, application of, or mending artificial nails, epilation including by electrolysis or hot or cold wax and those skin penetration procedures that are not mentioned above
  • Skin penetration procedures that are not mentioned above, for example closed ear or nose piercing.


Non higher risk personal appearance services are not required to be licensed however the business proprietor and operators still have an obligation to minimise infection risks for personal appearance services. A business proprietor must –

  • Take all reasonable precautions and care to minimise the risk of infection to clients; and
  • Ensure each operator employed or otherwise engaged by the proprietor takes all reasonable precautions and care to minimise the infection risk to the proprietor’s clients.

A non-higher risk personal appearance service includes the following:

  • Hairdressing
  • Beauty Therapy including facial or body treatments, application of cosmetics, manicures or pedicures, application of, or mending artificial nails, epilation including by electrolysis or hot or cold wax and those skin penetration procedures that are not mentioned above
  • Skin penetration procedures that are not mentioned above, for example closed ear or nose piercing.


Non higher risk personal appearance services are not required to be licensed however the business proprietor and operators still have an obligation to minimise infection risks for personal appearance services. A business proprietor must –

  • Take all reasonable precautions and care to minimise the risk of infection to clients; and
  • Ensure each operator employed or otherwise engaged by the proprietor takes all reasonable precautions and care to minimise the infection risk to the proprietor’s clients.
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How To Apply For A Licence Minimize

To apply for a Personal Appearance Services Licence, you will need to submit a complete application to Council. Applications can be obtained from the Customer Service Centre or by calling Environment and Compliance on (07) 4945 0200 (Southern Office) or (07) 4761 3633 (Northern Office).

The following information will assist you in ensuring your application is complete and that you consider other applications that may be required for your business.


Related Applications

  • Prior to submitting your application you should ensure the site has relevant Development Approval to prevent the application being delayed. Contact Council’s Development Control Unit on (07)4945 0249 for further information.
  • Do you intend to, or already have any advertising signs erected? If so, Contact Environment and Compliance on (07) 4945 0200 (Southern Office) or (07) 4761 3633 (Northern Office).
  • Do you intend to, or already discharge trade waste to Council’s sewer system? If so, contact Trade Waste on (07) 4945 0256 (Southern Office) or (07) 4761 3633 (Northern Office).
  • All new premises and tenancy fit-outs require both Building Approval and Plumbing Approval, either via Council or a private certifier, prior to commencing operations. Contact Council’s Building and Plumbing section on (07)4945 0231 (Southern Office) or (07) 4761 3633 (Northern Office).
  • If you are registering a new business name you will need to contact the Queensland Government Office of Fair Trading.



Plans
To assess the suitability of your premises, you are required to submit the following plans with your application:

  • Three copies of plan layout of all equipment, benches, storage cupboards (storage of staff personal items), sinks, non-hand touch hand basin, door/window openings, location of staff areas and chemical/cleaning equipment storage areas to a suitable scale (eg 1:100).
  • Three copies of 2 cross sections each drawn through separate areas of the storage and customer service areas. Details are to include finishes to walls, floors and ceilings, heights of fixtures from floors and benches, junctions of walls and floors and lighting provisions to a suitable scale (eg 1:50).
  • Three copies of site plan showing location of premises in regard to other premises including wastewater treatment devices, waste storage area and staff toilets to a suitable scale.
  • Details of location and types of sterilising equipment and laundry facilities for sanitising needles, towels, wraps etc.



Certification
Certification of autoclave as per Queensland Development Code part 15, Reference s.36 (PAS).


Public Liability Insurance
Whilst Council does not require you to have public liability insurance for this licence, you should research all options regarding your business insurance requirements.


Qualification
Each person who provides a higher risk personal appearance service must hold an HLTIN2A - Maintain Infection Control Standards in Office Practice Settings accreditation. This course is available from the Southern Queensland Institute of TAFE.

Evidence of qualification is required prior to commencing business.

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To apply for a Personal Appearance Services Licence, you will need to submit a complete application to Council. Applications can be obtained from the Customer Service Centre or by calling Environment and Compliance on (07) 4945 0200 (Southern Office) or (07) 4761 3633 (Northern Office).

The following information will assist you in ensuring your application is complete and that you consider other applications that may be required for your business.


Related Applications

  • Prior to submitting your application you should ensure the site has relevant Development Approval to prevent the application being delayed. Contact Council’s Development Control Unit on (07)4945 0249 for further information.
  • Do you intend to, or already have any advertising signs erected? If so, Contact Environment and Compliance on (07) 4945 0200 (Southern Office) or (07) 4761 3633 (Northern Office).
  • Do you intend to, or already discharge trade waste to Council’s sewer system? If so, contact Trade Waste on (07) 4945 0256 (Southern Office) or (07) 4761 3633 (Northern Office).
  • All new premises and tenancy fit-outs require both Building Approval and Plumbing Approval, either via Council or a private certifier, prior to commencing operations. Contact Council’s Building and Plumbing section on (07)4945 0231 (Southern Office) or (07) 4761 3633 (Northern Office).
  • If you are registering a new business name you will need to contact the Queensland Government Office of Fair Trading.



Plans
To assess the suitability of your premises, you are required to submit the following plans with your application:

  • Three copies of plan layout of all equipment, benches, storage cupboards (storage of staff personal items), sinks, non-hand touch hand basin, door/window openings, location of staff areas and chemical/cleaning equipment storage areas to a suitable scale (eg 1:100).
  • Three copies of 2 cross sections each drawn through separate areas of the storage and customer service areas. Details are to include finishes to walls, floors and ceilings, heights of fixtures from floors and benches, junctions of walls and floors and lighting provisions to a suitable scale (eg 1:50).
  • Three copies of site plan showing location of premises in regard to other premises including wastewater treatment devices, waste storage area and staff toilets to a suitable scale.
  • Details of location and types of sterilising equipment and laundry facilities for sanitising needles, towels, wraps etc.



Certification
Certification of autoclave as per Queensland Development Code part 15, Reference s.36 (PAS).


Public Liability Insurance
Whilst Council does not require you to have public liability insurance for this licence, you should research all options regarding your business insurance requirements.


Qualification
Each person who provides a higher risk personal appearance service must hold an HLTIN2A - Maintain Infection Control Standards in Office Practice Settings accreditation. This course is available from the Southern Queensland Institute of TAFE.

Evidence of qualification is required prior to commencing business.

Back to top

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How To Submit an Application Minimize

Applications can be submitted (with the relevant fee) in person at Council’s Customer Service Centre, or mailed to Council's postal address.

Applications can be submitted (with the relevant fee) in person at Council’s Customer Service Centre, or mailed to Council's postal address.

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Application Process: Starting a New Premises Minimize
  • You are responsible for ensuring the licence application is complete - refer to “How to Apply”.
  • Prior to submitting your application you should ensure the site has relevant Development Approval to prevent the application being delayed.
  • Council will process your application within 40 days. You will be contacted should additional information be required to process the application.
  • You will be notified when a decision has been made regarding your application.
  • When approved, you can then carry out the proposed works (e.g. construction or fit out) in accordance with the approved application.
  • You must contact Council for an inspection and receive approval prior to commencing operation.
  • Council will inspect the premises on a regular basis.
  • You are responsible for ensuring the licence application is complete - refer to “How to Apply”.
  • Prior to submitting your application you should ensure the site has relevant Development Approval to prevent the application being delayed.
  • Council will process your application within 40 days. You will be contacted should additional information be required to process the application.
  • You will be notified when a decision has been made regarding your application.
  • When approved, you can then carry out the proposed works (e.g. construction or fit out) in accordance with the approved application.
  • You must contact Council for an inspection and receive approval prior to commencing operation.
  • Council will inspect the premises on a regular basis.
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Application Process: Taking Over an Existing Premises Minimize
  • You are responsible for ensuring the licence application is complete - refer to “How to Apply”.
  • You may apply for “Health Licence search” to confirm that there is a current licence and to ascertain the current level of compliance. If you require a Health Search, please contact Environment and Compliance on (07) 4945 0200 (Southern Office) or (07) 4761 3633 (Northern Office).
  • If the nature of the business is changing you may require Development Approval. Contact Council prior to the lodgement of your application.
  • If you intend to renovate the existing premises you may be required to submit plans to Council. For further information contact Council.
  • You will be contacted should additional information be required to process the application.
  • You will be notified when a decision has been made regarding your application.
  • When approved and there are no structural alterations to the premises, you can commence operation. If you are intending to refurbish the premises, contact Council.
  • Council will inspect the premises on a regular basis.
  • You are responsible for ensuring the licence application is complete - refer to “How to Apply”.
  • You may apply for “Health Licence search” to confirm that there is a current licence and to ascertain the current level of compliance. If you require a Health Search, please contact Environment and Compliance on (07) 4945 0200 (Southern Office) or (07) 4761 3633 (Northern Office).
  • If the nature of the business is changing you may require Development Approval. Contact Council prior to the lodgement of your application.
  • If you intend to renovate the existing premises you may be required to submit plans to Council. For further information contact Council.
  • You will be contacted should additional information be required to process the application.
  • You will be notified when a decision has been made regarding your application.
  • When approved and there are no structural alterations to the premises, you can commence operation. If you are intending to refurbish the premises, contact Council.
  • Council will inspect the premises on a regular basis.
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Application Process: Making Changes To My Premises Minimize
  • You are encouraged to contact Council to discuss any changes to your business.
  • If the nature of the business is changing you may require Development Approval. Contact Council prior to the lodgement of your application.
  • If you intend to renovate your premises you may be required to submit plans with your application for amendment. For further information contact Council.
  • You will be notified when a decision has been made regarding your plans. When approved, you may undertake the proposed structural changes. Upon completion of these changes you must contact Council for an inspection prior to recommencing operations.
  • You will be contacted should additional information be required to process the application.
  • Council will inspect the premises on a regular basis.
  • If you are opening an additional higher risk Personal Appearance Services business at another location, providing that none of the licensee details are changing from your original licence, you may submit a complete amendment application for the additional premises (including plans). You will also be required to ensure the new site has relevant Development Approval and other related applications listed above in "Related Applications".
  • You are encouraged to contact Council to discuss any changes to your business.
  • If the nature of the business is changing you may require Development Approval. Contact Council prior to the lodgement of your application.
  • If you intend to renovate your premises you may be required to submit plans with your application for amendment. For further information contact Council.
  • You will be notified when a decision has been made regarding your plans. When approved, you may undertake the proposed structural changes. Upon completion of these changes you must contact Council for an inspection prior to recommencing operations.
  • You will be contacted should additional information be required to process the application.
  • Council will inspect the premises on a regular basis.
  • If you are opening an additional higher risk Personal Appearance Services business at another location, providing that none of the licensee details are changing from your original licence, you may submit a complete amendment application for the additional premises (including plans). You will also be required to ensure the new site has relevant Development Approval and other related applications listed above in "Related Applications".
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Additional Information Minimize

Please contact Environment and Compliance on (07) 4945 0200 (Southern Office) or (07) 4761 3633 (Northern Office).

Please contact Environment and Compliance on (07) 4945 0200 (Southern Office) or (07) 4761 3633 (Northern Office).

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