Kerbside collection

Things to know about your wheelie bin

Whitsunday Regional Council, in conjunction with Cleanaway and JJ Richards, provides a domestic waste collection service for the Whitsunday Community.*

*Please note, some rural residents of the Whitsunday region may not currently have access to kerbside collection.

Three basic principles for every Whitsunday resident to follow:
  • Know what you can put in your bin
  • Do not overfill your wheelie bin
  • Know your wheelie bin collection day
Know your responsibilities

What are my responsibilities on collection day?

  • Place your wheelie bin out the night before it is due to be collected or before 6am on the morning of collection
  • Place wheelie bin as close to the edge of the road as possible facing the road
  • Ensure your wheelie bin is clear of trees and obstructions including fire hydrants, power poles and parked vehicles
  • Put your wheelie bin back on your property after it has been emptied
  • Please do not leave your wheelie bin on the kerbside before or after collection more then 24hrs
  • Only JJ Richards/Cleanaway wheelie bins will be serviced. If you require an extra bin, contact Council
  • Additional bags or boxes placed on the kerbside next to your bin will not be collected.

If your bin's lid is open it is seen as overload and may not be collected. Overfilling your wheelie bin means your household waste may fall out becoming litter on the roadside. Do not overfull your wheelie bin, the maximum weight allowed is 70kg.

Please do not put the following items in your wheelie bin:

  • Heavy materials such as concrete, building material or soil
  • Industrial waste
  • Tires
  • Wire
  • Waste oil
  • Batteries
  • Engine parts
  • Hot ashes or acid
  • Green waste*

*Green waste can be taken at any of the landfills or transfer stations free of charge

Maintain a clean hygienic wheelie bin. Unwanted smells and flies can be prevented by:

  • Wrapping all meat, fish, dairy products, vegetable and other fruit scraps
  • Hose bin out thoroughly at least once a month
  • Use rubbish bags

What if my wheelie bin is lost or damaged?

Please call Whitsunday Regional Council if your wheelie bin is lost or damaged. 
What happens if I don't adhere to these conditions?

Your bin will not be collected. It is the resident's responsibility to empty bins that are deemed too full, too heavy by the collection driver; or contain unacceptable materials.

For further information please contact Whitsunday Regional Council on 1300 WRC QLD (1300 972 753).




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  1. P  1300 WRC QLD (1300 972 753)

    67 Herbert Street, Bowen
    Shop 23 Whitsunday Plaza, Cannonvale
    Cnr. Stanley and Conway Streets, Collinsville
    83 - 85 Main Street, Proserpine
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