Water billing options and water tariff calculator

Whitsunday Regional Council is giving ratepayers who own residential dwellings, residential flats and multi self-contained residential units the opportunity to choose their preferred water billing option.

TWO-PART TARIFF

The basis of this water tariff includes:

- an annual charge for all connections to the system (known as the Access Charge); and

- a charge for each kilolitre of water consumed (Water Consumption Charge), This is on two tiers with Tier 1 consisting of consumption up to 1 Kilolitre per day for the billing period and Tier 2 consisting of consumption above the Tier 1.

ALLOCATION TARIFF

The basis of this water tariff includes:

- an annual charge for all connections to the system (Access Charge) including an set allocation (allocation Quantity) of water each year; and

- a charge for each kilolitre of water consumed above the Allocation Quantity. This is referred to as the Excess Water Consumption Charge.

If a community title property wishes to be charged as per the Allocation Tariff, the body corporate need to make the application on behalf of all properties within the community title.

HOW DO I KNOW IF I SHOULD MOVE TO THE ALLOCATION TARIFF?

Water Tariff Calculator 
Use the water tariff calculator below to see how much you are likely pay under each water tariff. Please note this is an indicator only and not a definitive guide to deciding on the tariff that is most suited for your circumstances.

What if I don't have an old water notice?
Please contact Whitsunday Regional Council’s Rates Department on 1300 WRC QLD (972 753).
 

INDICATING YOUR PREFERENCE

Property owners can indicate the tariff under which they wish to be billed using the Water Tariff Preference Indication Form.

If you choose to remain on your current tariff:

If you choose to continue to be charged under your current tariff, you are not required to take any action. This includes:

  • If you were on the Two-Part Tariff for 2019/20 and wish to remain on that tariff for 2020/21; or
  • If you were on the Allocation Tariff for 2019/20 and wish to remain on that tariff for 2020/21.

If you wish to change your current tariff:

If you want to change the water tariff under which you will be charged for 2020/21, then you need to complete and return the “Water Tariff Preference Indication Form” to Council by 4.30 pm on 31 July 2020. This includes:

  • If you were on the Two-Part Tariff for 2019/20 and wish to change to the Allocation Tariff for 2020/21; or
  • If you Opted-In for the Allocation Tariff in 2019/20 and wish to Opt-out of that tariff to the Two-Part Tariff for 2020/21.

WATER BILLING SCHEDULE

July/August 2020
Ratepayers will receive their Water Notice for the period January to June 2020. If a ratepayer already on the Allocation Tariff has used more than the Allocated quantity of 700kl for the period from July 2019 to June 2020, they will receive an excess charge notice (charged at $5.60 per kl.)

August 2020
Ratepayers will receive their half yearly Rates Notice which will include the Access Charge or the Allocation Charge depending on the preference you have indicated.

February 2021
Ratepayers will receive their second half yearly Rates Notice.

March 2021
Ratepayers will receive their Water Notice for the period July 2020 to December 2020.

July/August 2021
Ratepayers will receive their Water Notice for the period January 2021 to June 2021.

MONITORING YOUR WATER USAGE

Ratepayers are encouraged to check their meter regularly to avoid undetected water loss.

Council recommends that ratepayers turn off the water service, at the meter, for periods when the property is unoccupied.

Water Tariff Calculator 

This calculator is an indicator only. It's accuracy is dependent on the accuracy of the consumption entered. If consumption varies, the bills and comparison will also change. Council accepts no responsibility or liability for decisions made based on the results of this Water Tariff Calculator.

  1. Enter annual water usage here:  
      Kilolitres    

    Please refer to your half yearly water notice - double the water usage shown on this notice to get your estimated annual consumption. This consumption is worked out on a 182-day period. This may vary depending on when your water meter is read.


    Allocation Tariff

    Access Charge
    Excess Charge
    Allocation
    Two Part Tariff (current model for everyone)

    Access Charge
    1st Tier Charge
    2nd Tier Charge

    The charge for your usage for each system will be:

    Allocation Tariff
    Access Charge
    Excess Charge
     
    Total Annual Charge
    Two Part Tariff
    Access Charge
    1st Tier Charge
    2nd Tier Charge
    Total Annual Charge
  1. P  1300 WRC QLD (1300 972 753)
    Email  info@whitsundayrc.qld.gov.au

    CUSTOMER SERVICE CENTRES
    67 Herbert Street, Bowen
    Shop 23 Whitsunday Plaza, Cannonvale
    Cnr. Stanley and Conway Streets, Collinsville
    83 - 85 Main Street, Proserpine
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